Privacy policy
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Privacy policy

Introduction

Mahdalburaq.com takes the privacy of its customers' data very seriously. Please read this Privacy Policy in full to understand how we will treat your entered personal data after it has been collected by us through this Website.

One of the goals of Mahdalburaq.com is to bring you information that is tailored to your individual needs and, at the same time, to protect your privacy. The information set out below is a summary of the various ways we treat the information you provide us whilst using our site.

 

The type of information Mahdalburaq.com collects

Mahdalburaq.com generally collects personally identifying information with your specific knowledge and consent. We can collect data on you from a variety of different sources these include:

  1. When you purchase products or services from the site and knowingly provide us with your personal details;
  2. When you activate an account
  3. When you speak to our travel desk personnel and provide them telephonically or by email with your personal information (e.g. name, contact details, including e-mail address, credit card details etc);
  4. Via explicit data capture measures, for example by entering competitions and completing surveys; and
  5. Via implicit data capture measures such as studying which pages you read the most and the use of cookies.

In any of the above cases the data we collect could be personal data, such as your e-mail address, name or phone number. Optional information such as your age, location or gender may also be requested.

How Mahdalburaq.com uses information provided by you

When you make a booking via our Website or give us any personal data as indicated above, we may need to collect information about you to complete and/or process a specific transaction (such as a flight booking with a specific airline), fulfill your order and provide you with the services you expect then, and in the future. This information may include, but is not limited to, details such as your name, your address, your phone number and your credit card details.

 

Unless we have your express consent, we will only disclose personal data to third parties if this is required for the purpose of completing your transaction with us. This is subject to the proviso that we may disclose your data to certain permitted third parties, such as members of our own group, our own professional advisers who are bound by confidentiality codes, and when we are legally obliged to disclose your data. There may be occasions when we are legally required to provide access to our database in order to co-operate with police investigations or other legal proceedings. In those instances, the information is provided solely for that purpose.

 

Mahdalburaq.com retains and uses your personal information to provide you with the best remote commerce experience by providing you with a personalized service and to give you details of offers which we think will be of interest to you. We may also use the information to process any transactions you undertake with us and for internal administration and analysis.

We do not sell, rent or trade your personal information to third parties for marketing purposes without your express consent.

Data Protection Legislation

Because Mahdalburaq.com operations are based in King Saudi Arabia, we operate in accordance with applicable Egyptian legislation.

Contact

If you have any questions or concerns about the information we hold about you, don't hesitate to Contact Us.